Integrated Facility Management In Richmond VA
Richmond, Virginia is a great place to live and work. As a facility manager, you may be responsible for one or even several building campuses across The River City. That’s why you need to partner with an Integrated Facility Management company such as LESCO360.
First, what is IFM?
IFM, or Integrated Facility Management, is a valuable tool that gives you back time. When you contract with a Richmond IFM company, you gain a partner. That partner will then handle all aspects of your building’s maintenance. IFM delegates the responsibility of managing your repair needs to a company that specializes in handling them.
Our IFM process
Here at LESCO360, we have optimized our IFM services with a closed loop process. That means we handle everything pertaining to any maintenance request from start to finish. With our closed loop approach, we make certain that your tickets are assigned to the appropriate vendor. But we don’t stop there. We’ll follow up to make sure that the vendor shows up, that the work is completed to your satisfaction, and can pay the vendor on your behalf if you so desire.
LESCO360 doesn’t miss anything and no detail is insignificant to us. When you have a maintenance need, simply call your dedicated support line to let us know. From there, we’ll assign it to the appropriate vendor, contacting them, following up with them, and acting as the primary liaison between you and the vendor.
We offer 24/7/365 support access to our Help Desk so that any after-hours need can quickly be addressed. With your dedicated support line, we’re just a phone call away at any time of the day and night. Plus, we promise to pick up the line within the first 4 rings no matter what time it may be.
How it helps property managers
Did you know that vendors have to annually renew certifications and insurance? Tracking that can be time consuming. In addition, your equipment often has varying warranties and coverages. Even a brand new facility often has small unexpected maintenance needs in addition to the routine ones such as mowing the grass.
It’s a lot to deal with and it can feel overwhelming, especially if your campuses are spread out in the Greater Richmond Region. Our IFM company can help manage and keep track of all of these in Richmond VA.
Who it helps
We help a wide variety of clients that typically fall into three primary categories:
- Multi-location companies, including banks or pharmacies
- Multi-tenant buildings, such as office buildings
- And single-location properties such as factories managed by a single facility manager
The benefits of Richmond IFM
There are five big benefits to working with a Richmond, Virginia Integrated Facility Management company. These include:
- Vendor Management, such as maintaining contact info and insurance records
- Saving both time and money through our closed loop processes
- Prioritized response on your dedicated call center line
- Emergency response, regardless of what time of day it is
- And the peace of mind, knowing that we have your back 24/7/365