Integrated Facility Management In Charleston SC

Facility Managers in Charleston are often responsible for one building, although sometimes they manage several building campuses across The Chuck or Charleston County. A way to stay on top of everything is to partner with an Integrated Facility Management firm that can help make your life easier.

First, what is IFM?

Integrated Facility Management is a tool that gives you back your time. IFM companies are partners who handle all aspects of your building’s maintenance needs. When you contract with a Charleston IFM company such as LESCO360, it delegates the responsibility of managing your repair needs to them.

Our IFM process

Our team uses a closed loop process. This means that we handle the entirety of your work order from start to finish. From banks to pharmacies to government offices, we work with a very wide variety of industries and in varying building types. The LESCO360 closed loop approach ensures that your tickets are assigned to the appropriate vendor. It also follows up, making sure the vendor shows up and the work is completed successfully. For some clients, we even pay their vendors for them.

With LESCO360, none of your maintenance requests get missed. The process begins with a simple phone call to our Help Desk to let them know about your issue. Next, we’ll issue a work order, contact the vendor, and then follow up to make sure they complete the job.

LESCO360 doesn’t stop because the work day ends. Our process includes 24/7/365 service. That way, we’re standing by for any after hours emergency calls. Simply call your dedicated support line, and we’ll be there to help. And as always, we promise to answer the line within the first 4 rings.

How it helps property managers

All vendors need to renew their annual insurances and certifications. Plus, your equipment warranties and coverage periods vary significantly. Even tasks such as mowing the grass need to be figured out, and keeping track of everything can be overwhelming. This is particularly true if your campuses are spread out across Charleston County. Our IFM company will help manage and keep track of it all, whether you’re in Charleston, Mount Pleasant, Folly Beach and more!

Who it helps

Regardless if you’re a large firm or a relatively small operation, we can help! We work with three primary client types:

1. Multi-location companies, including banks and pharmacies
2. Multi-tenant buildings, such as office buildings
3. And single-location properties, such as factories or businesses managed by a single facility manager

The benefits of Charleston IFM

There are five big benefits to working with a Charleston, South Carolina Integrated Facility Management company. These benefits include:

1. Proactive Vendor Management, maintaining contact info and insurance records
2. Cost and time savings using our closed loop processes
3. Prioritized response, through your dedicated LESCO360 phone number
4. Emergency response, available 24/7/365
5. And finally, peace of mind, helping you rest easy knowing that all of your facility responsibilities will always be taken care of in both a timely and efficient manner